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Embed our customer support team within yours

Passenger Team works right alongside your existing customer helpdesk, to deliver fast and accurate responses to your passengers when they request support with your apps.

As featured in

How accurate is real-time passenger information?

Passengers increasingly rely on real-time public transport information since traditional timetables are no longer perceived as a reliable source. But how accurate is this real-time information? We have compared 3 different SIRI-SM providers and published the results in a white paper.

Why we’re working on an app chatbot

Can a chatbot that doesn't sleep help customer service teams to resolve transport queries in real time? Based on the data we've seen from our Passenger apps, we think so.

Inter-organisational collaboration essential to solve the UK’s complex transport data challenges

Local authority budget cuts are creating new types of inter-organisational collaboration. Attendees at Landor’s Digital Transport Exchange conference in Oxford agreed "we have run out of money. It's time to start thinking."