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Embed our customer support team within yours

Passenger Team works right alongside your existing customer helpdesk, to deliver fast and accurate responses to your passengers when they request support with your apps.

As featured in

Blackpool Transport launch new accessibility enhancements in partnership with Disability First

The Passenger team are proud to announce the deployment of new accessibility features for Blackpool Transport. The new features include useful information around access and facilities, easy-read text and sign language videos. A spotlight on what these accessibility features can really achieve.

Customer acquisition through destination marketing

Operators classically tailor marketing to their existing customer base. Much unlike the rest of the retail marketing world, bus operators typically aren’t reaching new audiences through marketing content. Passenger has honed a new strategy, using 2 key areas for new customer acquisition.

3 weeks until the ALBUM conference begins – will we see you there?

The Passenger team are back to exhibit at the ALBUM Conference at Cardiff City Hall on 7th-9th May, hosted this year by our operator partner Cardiff Bus, in the Welsh Capital.