Would you share your mobile location data to improve your bus service?
Working in partnership with the Data Science department at Bournemouth University, our data science team exploits the data collected from mobile devices to improve the customer experience and offer insights about the network. The article was written by Dr Marcin Budka and Dr Manuel Martin Salvador for The Conversation.
Passenger shortlisted for Mobile Innovation of the Year
The Digital Leaders 100 Awards 2017 honour the highest achievements from the past year, celebrating teams and individuals who are blazing a trail in digital.
Passenger at ALBUM Conference 2017
The ALBUM Conference is an excellent opportunity to discuss the challenges of the public transport industry, with a specific focus on those affecting independent operators. We look forward to seeing you all in Blackpool!
What makes a successful Account Based Ticketing implementation?
Account Based Ticketing is a game changer for passengers and transport operators. The former get the best fares without having to think, while the latter gains valuable understanding about customer travel behaviour. But it isn’t without its complexities. This article looks at the elements that make up a successful Account Based Ticketing project.
Blackpool Transport launch multi-modal Passenger Apps and Website
Blackpool Transport are revolutionising the way in which customers access bus and tram information with the launch of new mobile ticket and multi-modal travel information app and website.
PTG acquires Netescape and popular BusCMS software
Passenger Technology Group announce the acquisition of Netescape Limited, with its popular BusCMS website and app management system joining the Passenger family of digital technology products.
A partner-led strategy that is more than just semantics
At Passenger, our partner-led strategy is more than just semantics; it shapes our entire approach to engaging with the transport operator community. Read about our first Innovation Day in Manchester and how it’s a key part of our strategy to build better products and services.
East Yorkshire Motor Services launch Passenger apps
EYMS and Passenger Technology Group announce multiyear contract for Passenger, the next generation mobile ticketing app, travel information and transport data management platform.
Passenger team lends expertise (and supplies) to Department for Transport hack event
Seasoned hack organiser and Passenger Team's very own Jonathan Ginn delivers doughnuts, water and sage advice at the Department for Transport's new #DfTHacks event, at the Reading Buses depot in Great Knollys Street.
Passenger is first mobile app ticketing platform to support Britain’s new £1 coin
Today we are delighted to announce that Passenger will support the new £1 coin as a free update to all our customers.
Towards virtual ‘touching out’: GPS-based network matching
A dedicated hardware infrastructure to support 'touching in and out' can be expensive. We have taken a different approach by leveraging timestamped GPS location data from the mobile phones of passengers instead. Find out how Dynamic Time Warping algorithm can help us to identify the bus service the passenger is travelling on.
Passenger plays key role in major network update communication strategy
Bournemouth Transport use of network update features in Passenger app is just the ticket.