Press Release
Passenger named UK top-rated public transport app provider

Passenger Transport magazine’s exposé of UK public transport apps reveals Passenger-powered apps are amongst the best available.

17th September 2019
Mobile Apps
Passenger launch new app for Thames Valley Buses

A new app has been launched as an addition to the existing Passenger website for Berkshire operators.

21st February 2020
Press Release
Passenger launches in-app ID verification at Transport Ticketing 2020

Get ready to reduce operating costs and increase the engagement of loyal customers. A smart new in-app ID verification service will be unveiled by Passenger in London next week.

22nd January 2020
Making Passenger
Experimenting with open elevation data for journey accessibility

As the DfT ramps up publicity for its new Bus Open Data Digital Service, we share our experiments with open elevation data.

27th December 2019
Press Release
Beryl Bikes and Bays now available alongside South East Dorset bus information

Today sees the simultaneous launch of Beryl Bikes and Bay locations in the websites of all local bus companies: Morebus, Unibus and Yellow Buses. Yellow Buses also sees the locations made available in its smartphone app.

16th December 2019
Working with TfN to improve disruption information for travellers in the North

TfN’s Customer Information Innovation event this week was the perfect opportunity to share our plans to enhance the information available to customers when something goes wrong.

26th November 2019
Making the most of the Black Friday sales frenzy

Black Friday signals the start of a high-stakes, retail season. This article shares ideas on how to make the most of the sales events.

20th November 2019
Making Passenger
Better, faster, stronger – Latest journey planner updates

We’ve moved to AWS Batch to run computing jobs for Passenger’s journey planner functionality for a more resilient, scalable and less resource-intensive system. Even during periods of increased demand.

14th November 2019
Press Release
New Dark Mode for Passenger apps

Today, Passenger has revealed a new app update for all Professional and Premium customers to help users to feel safer using their smartphones in the dark.

24th October 2019
Making Passenger
Building scale resilience into our mobile ticketing servers

How switching our servers over to Amazon Web Service’s RDS has made Passenger’s mobile ticketing service more resilient to any potential outages.

15th October 2019
You don’t have a brand if it’s not on your customer’s home screen

It’s more essential than ever for operators to own their future, or risk the slippery slope towards becoming a commodity.

27th September 2019
Press Release
Passenger to demo top-rated apps at Coach & Bus UK next week

The team from Passenger will be exhibiting at Coach & Bus UK across 2-3rd October at the NEC Birmingham.

27th September 2019
Migrating smoothly from an existing mobile app provider

This article shares our approach to onboarding a new operator into the Passenger ecosystem and how all active customers, and their tickets, are transitioned smoothly.

24th September 2019