At Passenger, we constantly appraise new technologies to make sure we keep pace with the best solutions and create as effective a product as possible. This purview includes new software languages like Kotlin. Here, we explain what Kotlin is, why we’ve invested in it, and what it means for the Passenger experience on Android devices (hint: it’ll be even better).
As part of our ongoing commitment to growing and improving Passenger’s suite of products, and continuing to nurture close working relationships with customer partners, we’ve expanded the Passenger headcount by eight. Meet the new team and find out how they’ll be improving everything we do at Passenger.
Adopting a new m-ticketing solution can be daunting, especially when the service you provide caters to a large customer base, and to which any disruption may result in disgruntled riders and lower-than-average app reviews. That’s why Passenger is developed for expedited onboarding and supports a customer migration plan that takes both potential revenue loss and company reputation into consideration.
Calculating the value of mobile ticket revenue streams to their business just became easier for operators. Passenger has collaborated with the team at EPM to automate the import of mobile ticket revenue information from Passenger Cloud into EPM’s Depot Performance System.
The clue is in the name; the public is at the core of the public transport business. That’s why we’re dedicated to 99.9% availability of connectivity and above in the customer-facing software we create. Here, we take a look at some of the values we place at the centre of our ongoing development process.
Following a trail blazed by so-called Challenger Banks in the financial sector, Bournemouth-based Passenger is advancing its transport mobile apps to include contactless journey information, in a technology convergence that will force customers to look at the humble bus in a whole new light.
As we work with customers to prepare for the summer season, Passenger is pleased to announce its first outing in 'extremely' light rail, with a unique deployment for Poole Park Railway.
In our third app update of 2018 we made some changes to the way we handle displaying information within the standard Passenger app Explore view for users who have VoiceOver turned on. It's a small change of approach, that's already had a big impact for some visually impaired users.
At Passenger we use Open Data to power up our apps with information. Free access to data allows us to scale up as app user numbers increase, without a corresponding increase in data costs. Nonetheless, free-of-cost is not the only benefit of open data.
Starting 2018 with a bang, we are delighted that our first Passenger deployment in Scotland has been delivered in partnership with Borders Buses, operating across North Northumberland, East Lothian, Midlothian, Edinburgh, Scottish Borders and Cumbria.
Introducing people to your mobile app via the use of smart card functionality helps get network and ticketing information into more passenger's hands. We worked with Nottingham City Council to bring a virtual Ticket Vending Machine to their multi-operator Robin Hood app, accessible from anywhere.
The subtleties between different contactless payment models can be hard to grasp. We've created an infographic to help explain these transit models.