TfN’s Customer Information Innovation event this week was the perfect opportunity to share our plans to enhance the information available to customers when something goes wrong.

Black Friday signals the start of a high-stakes, retail season. This article shares ideas on how to make the most of the sales events.

We’ve moved to AWS Batch to run computing jobs for Passenger’s journey planner functionality for a more resilient, scalable and less resource-intensive system. Even during periods of increased demand.

Today, Passenger has revealed a new app update for all Professional and Premium customers to help users to feel safer using their smartphones in the dark.

How switching our servers over to Amazon Web Service’s RDS has made Passenger’s mobile ticketing service more resilient to any potential outages.

It’s more essential than ever for operators to own their future, or risk the slippery slope towards becoming a commodity.

The team from Passenger will be exhibiting at Coach & Bus UK across 2-3rd October at the NEC Birmingham.

This article shares our approach to onboarding a new operator into the Passenger ecosystem and how all active customers, and their tickets, are transitioned smoothly.

Today, Passenger announces the launch of a brand new multi-operator website for Transdev Blazefield, a web-based eCommerce solution including new mobile ticket subscriptions.

Passenger has been shortlisted as a finalist for the Open Data Impact Award at the inaugural TRANStech Awards. The TRANStech ‘Impact Awards’ reward how the use of technology makes transport better.

This week, East Yorkshire’s new Passenger website launched, one week ahead of schedule. As well as being packed with features, the new website is already saving the East Yorkshire team plenty of valuable time.

Public transport plays a massive part in active travel, as some journeys are too long a distance to replace with walking and cycling alone.