For inclusive transport week, Passenger asks ‘how can travel apps provide a better experience for disabled people?’ As a team, we are ardent advocates of accessibility, and our goal is to constantly consider what we do in the context of how it can improve our level of service for those living with a disability. Here’s some of the thinking that drives the developments we make in our technology.
A Passenger design team workshop at AUB for second-year Visual Communication students leads to silver award at the prestigious International Design Awards (IDA) in Los Angeles.
Go-Ahead subsidiaries Brighton & Hove Buses and Go South Coast are the latest to publish Open Data portals ahead of regulations laid out by DfT following the Bus Services Act 2017
Passenger and Borders Buses launch a new Live Buses feature allowing users to track their bus along a route, delivering one of the key requests highlighted in the recent Transport Focus research “Making bus a better choice for young people”.
Passenger releases Alexa Voice Assistant for NCT for journey planning, bus times and travel information in Nottingham.
In light of the cyber attacks in recent news, the Passenger team observe the incidents from an outsider's perspective and look at ways users can do more to protect their details across online accounts.
The Passenger team were delighted to see the Southern Vectis website go live for passengers based on the Isle of Wight. With some initial challenges around open data, the Passenger team were able to offer a future-proofed solution to maintain journey planning reliability in the area.
The Passenger team have released Open Data portals for bus operators, as an easy-to-manage solution, ahead of forthcoming government regulations for specific datasets.
The Passenger team are proud to announce the deployment of new accessibility features for Blackpool Transport. The new features include useful information around access and facilities, easy-read text and sign language videos. A spotlight on what these accessibility features can really achieve.
Operators classically tailor marketing to their existing customer base. Much unlike the rest of the retail marketing world, bus operators typically aren’t reaching new audiences through marketing content. Passenger has honed a new strategy, using 2 key areas for new customer acquisition.
The Passenger team are back to exhibit at the ALBUM Conference at Cardiff City Hall on 7th-9th May, hosted this year by our operator partner Cardiff Bus, in the Welsh Capital.
Passenger websites and apps are the most visible of our products, but they’re only part of the much larger Passenger ecosystem. In this blog, we’ll explain a little more about how our digital services platform can benefit and streamline the daily operations of any bus or tram network.