Get ready to reduce operating costs and increase the engagement of loyal customers. A smart new in-app ID verification service will be unveiled by Passenger in London next week.

As the DfT ramps up publicity for its new Bus Open Data Digital Service, we share our experiments with open elevation data.

Today sees the simultaneous launch of Beryl Bikes and Bay locations in the websites of all local bus companies: Morebus, Unibus and Yellow Buses. Yellow Buses also sees the locations made available in its smartphone app.

TfN’s Customer Information Innovation event this week was the perfect opportunity to share our plans to enhance the information available to customers when something goes wrong.

Black Friday signals the start of a high-stakes, retail season. This article shares ideas on how to make the most of the sales events.

We’ve moved to AWS Batch to run computing jobs for Passenger’s journey planner functionality for a more resilient, scalable and less resource-intensive system. Even during periods of increased demand.

Today, Passenger has revealed a new app update for all Professional and Premium customers to help users to feel safer using their smartphones in the dark.

How switching our servers over to Amazon Web Service’s RDS has made Passenger’s mobile ticketing service more resilient to any potential outages.

It’s more essential than ever for operators to own their future, or risk the slippery slope towards becoming a commodity.

The team from Passenger will be exhibiting at Coach & Bus UK across 2-3rd October at the NEC Birmingham.

This article shares our approach to onboarding a new operator into the Passenger ecosystem and how all active customers, and their tickets, are transitioned smoothly.

Today, Passenger announces the launch of a brand new multi-operator website for Transdev Blazefield, a web-based eCommerce solution including new mobile ticket subscriptions.