Matt and Tom spoke to Alex Hornby, Chief Executive Officer at Transdev Blazefield. They wanted to find out how the practicalities of social distancing measures will affect bus operators, drivers and passengers and the UK begins to slowly start relaxing its lockdown.

Transdev operate buses right across the North of England, and have always had people at the heart of their agenda. Crowdedness and cleanliness monitoring is key to giving passengers the confidence needed to return to public transport post COVID – 19, and Alex was keen to explain why we must get capacity right, even more so than normal, because the last thing we want to do is be leaving people at the side of the road.

We discussed keeping social distancing rules without creating barriers to growth, how the role of bus drivers has been heightened improving the relevance and attractiveness of the industry and why the people of Blackburn should be applauded!

As Alex explains – advocacy is the ultimate. Transdev know how important it is to remember that the bus business is about people, and they can see and enjoy the results of their incredible efforts in their communities.

Making Passenger is an ongoing conversation about digital technology and mass transit mobility trends. We invite anyone who’s interested to get in touch on Twitter @makingpassenger or at [email protected]

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