Increasing customer confidence in buses with vehicle tracking

Since its launch, our RTI service Live Buses has proven to be a huge success for Reading Buses, Yellow Buses and Blackpool Transport. With more deployments to come in 2019, we thought it would be useful to provide a little more insight into what Live Buses does and how it can inspire confidence in the using bus.

29th January 2019

Customer story – Nottingham City Transport

Nottingham City Transport discusses the phenomenal year in which it launched 53 biogas buses and won multiple awards, and reveals how the expertise and dedication of Passenger helped the municipally owned team modernise a service with a 140-year heritage.

25th January 2019

Voice technology is integral to the future of bus travel – here’s why

Smart speakers are one of the fastest-growing consumer technologies on the market today. If you’re undecided whether they are a gimmick or present an opportunity, read on to find out why it’s the latter. In the coming years, smart speakers and voice assistants will change the way we live our lives.

16th January 2019

A revolution on your wrist: why Passenger is invested in the smartwatch

It wasn’t so long ago that the smartwatch felt destined for the dumpheap of the “fad” – but time’s not up for this technology just yet. Fast-forward a few short months and the numbers – not to mention the movements of tech giants like Apple and Alphabet – tell a different story. Here’s why Passenger remains firm in its dedication to smartwatch development.

8th January 2019

2018 Year in Review

2018 has been a phenomenal year for Passenger. We expanded our family of partners by 12, increased mobile ticket sales by nearly 200% and maintained an average app store review of 4.6 out of 5! Learn more about what we've been up to over the last year in our 2018 Year in Review.

31st December 2018

Improving Passenger: How we’ve recently upgraded our development environments

Passenger’s numerous development environments were previously built using Vagrant. This article shares how we’ve recently made our development environments more portable, scalable and secure by moving them to Docker.

18th December 2018

Passenger launches Ticket Gifting

The latest addition to Passenger’s suite of features enables the buyer of a ticket to allocate it to another. This Ticket Gifting process introduces more flexibility to the purchase of mobile tickets at a time when customers are looking for more ways to buy and share their travel.

14th December 2018

Customer story – Reading Buses

For 100 years Reading Buses has led the way for municipal operators, thanks in part to a strategy that places technology at the core of its development process. Since June 2018 Passenger has played its own part in this story, using the latest in data-powered, real-time tools to further close the gap between operator and customer.

30th November 2018

Passenger Innovation Day 4 breeds new ideas at ODI Leeds

Twice a year, Passenger invites operator partners from across the UK to a mutual location to discuss the Passenger product. The fourth Passenger Innovation Day took place at ODI Leeds and it presented a great opportunity to chat through our work with open data, server resiliency and more.

27th November 2018

Passenger adds Google Pay to its suite of Android apps

We’ve added Google’s digital wallet platform and online payment system to our Android apps, opening up more choice for customers to pay and get from A to B. The solution is already in use by the many UK operators who run Passenger-created mobile apps and their patrons who use Android.

27th November 2018

Bus Stop Checker – an update on the beta and how the tool works

Bus Stop Checker launched on 29th October. The tool, which visualises our confidence in the accuracy of NaPTAN data, has motivated some great discussions around this open dataset in the public transport industry. It has also generated some interesting feedback, which we’d like to address in this post.

21st November 2018

Go-Ahead Ireland Passenger launch introduces revenue protection tools and GTFS input support as standard

Passenger’s first non-UK deployment for Go-Ahead Ireland introduces new revenue protection tools and General Transit Feed Specification input as standard, further expanding Passenger’s ecosystem to overseas operators and authorities who do not employ the TransXChange format.

16th November 2018