The new Passenger developed morebus and UNIBUS websites introduce a number of new features for website users. These include live timetables, real-time service updates, tourist attraction information and journey planning. Each of these features are focused on convenience for the user, that can be utilised door-to-door of a journey.
The relationship between Go South Coast and the Passenger team continues to strengthen with a mutual vision for user-centric digital products for public transport users.
Behind the new websites is Passenger’s industry-leading management system, Passenger Cloud, a web-based tool that makes it easy for the team at Go South Coast to manage the website’s content. From marketing communications, to the information about the network and service updates – everything is in one place – making it much easier and quicker than before to get important information out to customers.
Nikki Honer, Head of Marketing at Go South Coast, comments: “We’re continually impressed by the approach which Passenger takes to create and develop our websites, while maintaining a consistent level of quality – By working closely together and their ability to respond to feedback from ourselves and our own customer base will determine the best enhancements for the future. A reliable web platform is pivotal for any bus operator to keep their customers informed.”
Tom Quay, CEO and Founder at Passenger, comments: “We’re thrilled to be working with Go South Coast to provide morebus and UNIBUS passengers with a reliable, easy-to-use web platform for planning and tracking their journeys every day. It’s great to work with operators who really care about their customers, and we’re pleased to introduce our user-friendly, dependable web product as an integral part of the morebus and UNIBUS customer experience.”
The latest Passenger additions for Go South Coast accompany a number of other Passenger websites deployed across the UK for Go Ahead Group operators including Brighton & Hove Buses and Go-Ahead Ireland.
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